We take great care to ensure every product meets your expectations. Since our items are pet-specific and hygiene-sensitive, we do not offer returns or refunds once a product is delivered.
However, we do allow exchanges only in the following situations:
• You received a damaged, defective, or wrong product.
• The product delivered is not as per the description or size ordered.
Exchange Conditions:
• Requests must be raised within 48 hours of delivery.
• The product must be unused, in original packaging, with tags intact.
• To initiate an exchange, email us at [support@woofindia.com] with your order number and photos of the issue.
Please Note:
• No returns are accepted for reasons like change of mind, sizing issues (check size guide carefully), or pet dislike.
• Shipping charges are non-refundable.
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We are here to help! If you have any questions before buying, feel free to reach out—we’d love to assist you in making the right choice for your furry friend.
Woof India – Made with Love, Just for Pets 🐶🐾